Tag Archives: opportunities

25 tips for professionals under age 25

27 Apr 406295610_6ac305b653_z

As a big sister, I’ve had the privilege of mentoring my 10-years-younger little brother as he went through high school, college, several internships with my company, and eventually joined my company. He is now on a full-ride scholarship in grad school at Notre Dame. I couldn’t be prouder.

I’ve also worked with a number of younger professionals throughout my career, and I remember keenly being one of those young professionals—as a journalist, I was usually the youngest person in my newsroom (by far). There was so much I didn’t know, and wasn’t taught to me in college, about how to succeed in the business world.

Lately, I’ve been thinking a lot about the advice that I, at 35, would give to my 25-year-old self or other young professionals in their first few years of post-college employment. I don’t always follow this advice, but the results are infinitely better when I do. Here are 25 tips for success for young professionals under age 25:

  1. Take initiative. This is the most important thing you can do in any job, in any role—in life. Don’t wait for permission or a request, just see a need and propose a solution…better yet, start working on the solution!
  2. Dress for success. Senior professionals want to see you as an up-and-coming professional, not stuck in your college gear (and they’ll assume, your college mindset). Invest in a wardrobe that mirrors the executives (and by shopping sale racks and seconds stores like Nordstrom Rack and TJ Maxx, you can do this on your current salary). Don’t imagine “casual Friday” equals jeans and sneakers—choose better-than-casual shoes, slacks and a casual jacket to demonstrate your professionalism.
  3. Be polished. A dry cleaner and tailor will help—and don’t wear anything that is revealing, too tight/ill-fitting, or dirty/stained/torn. Iron your shirts, shine your shoes, file and polish your nails, get a good haircut. Carry a high-quality bag. Each small detail adds up. Look like the kind of person an executive would be proud to introduce to a client.
  4. Be polite. Manners count in business lunches, in thank-you notes and in small interactions. Read a book on modern manners—seriously! When flustered, keep your cool and be nicer than necessary.
  5. Polish your communications. Send emails that are properly capitalized, spelled and signed. (Don’t lower-case your name or the letter i—this reads a juvenile chat-room behavior.) Double-check documents and communications before sending—a small grammatical error or typo will make you look less smart than you really are, especially if you know better. Continue reading 

Getting lucky (The best job interview question, ever.)

16 Jan Clover

There’s a killer question one of my senior executives likes to ask of new people who are interviewing for a role at my company: “Do you think of yourself as a lucky person?”

This is a trick question, because there is a right (and a wrong) answer.

If you answer “No,” you will not be hired.

Let me explain. The executive asks this because he’s interested in whether interviewees have an optimistic view of life. He wonders if people feel they “get what they deserve” or if the universe does them one better, blessing them with great opportunities and people in their lives.

When we look for new employees at my company, we want a few essential ingredients, what we call SOAP: People who are Smart, Optimistic, Ambitious and Passionate. Some of my colleagues take this object lesson to its logical extreme and hand out bars of soap at our corporate training camps, reminding attendees (who are our rising stars) that we’re investing in them because Continue reading 

Networking tips (5) Cementing the relationship: part follow-up, part imagination

16 Dec Meet

Hi! Here’s one more blog post on networking, and how you can make the most out of your professional connections.

There’s a lot to say on this subject, so I’ve broken it down into short, fifteen-minute blog posts. That’s my plan in this space: a short snippet, a single idea that motivates you. This blog is about work, purpose and time, and I hope it lights a fire under you to start making more connections and finding greater purpose and accomplishment at work.

So, networking. Lots of people tell you about how to do it, but few focus on the most critical part: following up.

That’s where some of the best introductions fall apart, because the high you might have been feeling about meeting a great potential business service provider or client becomes a low driven by false promises. Continue reading 

Networking tips (4) Gracefully ignore your colleagues and interrupters

15 Dec Biz networking2

Hi. I’m back to talk networking again, with the help of two experts I interviewed for a magazine article about this topic.

What’s your networking style? Do you tend to work the room methodically, or bounce around? Do you seek out people you know, or intentionally meet people you don’t know?

I tend to do the latter, introducing myself with a simple, “Hi, I’m Heidi, and I don’t think we’ve met before.”

I view networking as an essential aspect of my job, and I wear event nametags with pride. As a reporter for The Business Journal of Portland, I needed to know the who’s who of Portland-area real estate and development professionals.

As marketing and research director for Colliers International’s Portland office (the first of four roles I’ve held), I served on several professional association committees (including one that hosted “grip & grin” political events) and I was constantly looking for opportunities to build more bridges.

I recognize that networking is not easy. Continue reading 

Networking tips (3) Turn their event into your event

14 Dec Event

Hello! Blog post three of five on networking. Time to get out and meet some people!

But before you do, heed these warnings. Yesterday, I posted about ten tips on networking. Today, I’m adding a few more tips of what not to do, plus one big admonition about how to convert an event sponsored by, hosted by and paid for by someone else…into your own shindig. Really.

Here goes:

Don’t be anonymous. Wear your name tag prominently on your right-hand breast pocket, which is the location a person’s eyes naturally fall when shaking your had. Additionally, wearing a company logo lapel pin reinforces your company’s brand image. Visual cues like these help people learn your name and company faster—building your identity in the market faster.

Don’t be caught with your hands full. Food and beverages at networking events can make it hard for you to shake hands and exchange business cards. Juggle only one at a time (either a glass or a cocktail plate) to leave your right hand free for shaking and giving out business cards.

I always Continue reading 

Networking tips (1) How picking pink can help you meet more people

12 Dec Biz networking

This week I’m unplugging, taking my family to Hawaii for ten days of swimming, napping, swimming and more napping. Bliss.

But I didn’t want to disconnect entirely, because I have been thinking lately about networking. I recently ran into one of the most successful commercial real estate brokers in Portland at my son’s preschool (turns out, his kid goes there, too), and it reminded me of how disconnected I allowed myself to become.

For the year following the birth of each of my children, I chose to retire from extracurricular activities such as professional associations and serving on committees because I felt like I didn’t have a single.extra.minute to spare.

Running into the broker reminded me of the people and relationships I missed while away, and now that my daughter is one, I’m making a conscious effort to reconnect with these colleagues.

It’s a tough process. You have to make an effort.

With that in mind, I contacted a few experts on networking Continue reading 

I am thankful for … mentors who guide my career

24 Nov Hopscotch

Happy Thanksgiving! It’s my favorite holiday—we celebrate our many blessings, we give to the less fortunate, there’s always room at the table for another; we cook, eat, nap and watch football. What could be better?

There’s more: I’ve never had someone get mad at me for failing to buy them a Thanksgiving Day gift, or send them a Thanksgiving card. The hardest holiday shopping is the Costco parking lot the day before the big event, and even then, it doesn’t require traffic cops like the mall does on Christmas Eve. (Not that I’d be caught dead there and then.)

But I digress. It’s Thanksgiving, and I wanted to share what I’m thankful for. Since this is a blog about work and purpose, I wanted to specifically acknowledge mentors who have been important to me: I got a wonderful surprise via Facebook last week, which was a blog post via aPriori International about my blog post on styles. You can read the whole thing here, but my favorite part is this:

We don’t bring Heidi’s blog to the forefront just because she is a participant in our programs or because her latest post references the principles we espouse. Rather, we feel her documentation of her learning expands the risk that is inherent in learning. By jumping into Market Force courses, Heidi admitted to herself that there are things in her life with which she needs assistance, from employee assessments to personal time management to … whatever. And so by writing about her learning, she is taking a greater risk, a critical action in the process of becoming your “whole self.”

The thing that this post immediately brought to my mind was Charles Bukowski’s poem, “The Rape of the Holy Mother.”

Before that title freaks you out, read what this poem is really about: “To expose your ass on paper/ terrifies some/ and/ it should:/ the more you put down/ the more you leave yourself/ open/ to those who label themselves/ “critics.” (full poem here)

As Travis Carson, author of the aPriori post above, rightly says, learning is inherently risky. And that’s why today, on Thanksgiving, I am especially grateful for mentors.

Mentors challenge you. They allow you to fail. They guide your learning and your experimentation. They’re not about “thinking out of the box,” they’re about tearing that whole damned box apart.

Which is pretty cool, don’t you think? So here’s my list (and only just a start) of career mentors who have helped me make pivotal choices.

I am thankful for Yvonne Young, my second-grade teacher, who constantly repeated the phrase, “You are loveable and capable!” She built tremendous self-esteem (and daring qualities), and her expert storytelling remains so memorable that I try to mimic it with my own children.

I am thankful for Andy Gottesman, my high school debate coach. Winning in debate helped me feel fantastic about myself in high school even though I was pretty nerdy. That’s a big deal, but more importantly, I truly believe that speech and debate skills got me through college and prepared me for the world of work.

I am thankful for Cliff Rowe, my college journalism professor. Cliff literally changed my life when he prompted me to apply for a fellowship even though I hadn’t declared a major in journalism. I ended up winning the fellowship, a $1,000 stipend to intern at a newspaper, and then Cliff then directed me to an idyllic summer at the Port Townsend-Jefferson County Leader. By the end of five months there, I was hooked, and spent the next nine years in newspapers.

I am thankful for Pat Jenkins, my first, full-time newspaper editor. He took a chance on hiring me fresh out of college and pushed my writing far, far forward by taking the time to show me how I could improve (not just making corrections and moving on). He helped me develop strong reporting skills to really immerse myself in a community, and also helped me navigate some tricky political stories that resulted in the resignation of a judge.

I am thankful for Dan Cook, my business reporting editor, whose passion for digging into a story completely changed my reporting style, who managed to reign in this spitfire with good humor and tons of patience, and who taught me the value of having conviction in your work (and knowing when to take a pass).

I am thankful for Lynn Parsons, marketing and business development consultant, who understands the value of real business relationships (not just LinkedIn connections) and how to manage clients with diplomacy and grace, and who I admire tremendously for running her own firm through any economic cycle. She is the master of client service.

I am thankful for Craig Robbins, Chief Knowledge Officer and “dean” of Colliers University, who has given me hours of insight into work styles and systems, and who has the kind of advice that is tough to hear but absolutely essential if you want to get through any roadblock.

And I am also thankful for Katherine Steen, director of Colliers University, who since 2006 who has given me the platform and opportunity to speak to a broader audience, share my expertise and connect with people from around the world, and tackle challenging projects with zest.

There are many more on the list, but I wanted to recognize the people above because the each played a pivotal role in my career development. I am deeply grateful for everything they shared and invested in me.

If you’re from the USA, have a wonderful Thanksgiving. If you’re not, give thanks anyway. I’m taking this weekend off blogging to spend with my family, but I’ll send you a post later tonight on gift-giving and see you back here on Monday, Nov. 28.

Guiding by goals

4 Nov Guiding by goals

I live in Portland. I work in Seattle. And on those long, lonely drives down I-5, returning home from a two- or three-day trip to the corporate office, I’ve got a lot of time to think.

But as my brain spins through the trip, tallying up ideas and new projects generated by days I pack full of meetings, one thing that endlessly frustrates me is that I can’t write it down. (Ahem, I’m driving.)

Turns out, one rainy night was a blessing in disguise.

Rewind a bit: at one point I worked with a person who was, shall we say, not a good fit. Her attitudes and actions were inconsistent with the culture we intend—mutual respect, trust in your colleagues’ professionalism and good judgment, and a workplace where everyone contributes and everyone wins.

It was a bad scene. And I’d been beat up by it for more than three years. Since I’m loathe to speak badly of anyone, let’s just call her Lord Voldemort: She Who Must Not Be Named.

I was literally on the edge, considering my options—different department, different company, different industry, different career. Go back to school and get an MBA. Go independent, build my own book of business. I’d laid out all of these options.

What held me back was the knowledge that the rest of my job was awesome. I loved the company, and virtually all of my colleagues. I would lay down in the street for the senior leadership. I am fascinated by the industry—the business of buildings, urban development and helping businesses find spaces that create a competitive advantage. It’s a dynamic mixture of strategy and creativity.

But Voldemort was making me miserable.

As I drove, I started a list in my head. And because I couldn’t write it down, I was forced to memorize it as I built it, thinking through and rethinking my priorities for business and for life.

Here are the three business goals I chose for myself:

  1. Create and share intellectual property. I love writing, teaching and developing marketing tools, and I want a role that puts me squarely in a development space, not merely management of the status quo.
  2. Contribute to the strategic direction of my company. I might not be the CEO or even the CMO, but I have reached a level where I feel I have something to offer creatively and in business/industry acumen that can take our firm to the next level. This goal satisfies the passionate brainstormer, the “idea vending machine” in me.
  3. Thrive in a positive and passionate work environment.

Number three, I realized, was missing. Lord Voldemort had created a culture of suspicion, a “gotcha” mentality that pitted colleagues against each other. She treated everyone above her with kid gloves, and everyone below her like dirt.

But how to change that? I did it on that drive.

My 15 minutes are up, so I’ll be back next time to tell you what happened. In the meantime, do you have 15 minutes to spare? What are your three business goals, and are you achieving them?

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